Terms & Conditions

Effective Date: August 1, 2026

Welcome to IMCH (imch.com). By accessing or using our website, booking appointments, or using any of our healthcare services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Acceptance of Terms

These Terms & Conditions govern your access to and use of IMCH’s website and online healthcare services. By using our website, you confirm that you have read, understood, and agreed to these terms.

2. Healthcare Services

IMCH provides information regarding healthcare services, doctors, departments, appointment booking, health education, diagnostic services, and patient support.

Information available on this website is provided for general informational purposes only and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

3. Appointment Booking

Appointments are subject to doctor availability.
Appointment confirmation may be sent via SMS, email, or phone.
Patients should arrive at least 15 minutes before the scheduled appointment.
IMCH reserves the right to reschedule appointments due to emergencies or unforeseen circumstances.
Emergency patients may receive treatment priority over scheduled appointments.

4. Patient Responsibilities

Patients agree to:

Provide accurate personal and medical information.
Keep login credentials confidential.
Update contact information whenever necessary.
Follow hospital policies during visits.
Respect hospital staff and other patients.

5. Medical Disclaimer

The content on this website is intended for educational and informational purposes only.

It should never be used as a replacement for consultation with a qualified doctor or healthcare professional.

In case of a medical emergency, immediately contact your nearest emergency healthcare provider or visit the nearest hospital.

6. User Accounts

If user registration is available, you are responsible for:

Maintaining the confidentiality of your account.
Protecting your password.
All activities occurring under your account.

IMCH reserves the right to suspend or terminate accounts involved in unauthorized or fraudulent activities.

7. Payments

Payments made through the website for consultations, diagnostics, or other services must be completed using authorized payment methods.

Charges, consultation fees, and service costs may change without prior notice.

8. Cancellation & Refund Policy

Appointments may be cancelled according to hospital policy.
Refund eligibility depends on the type of service booked.
Emergency cancellations by the hospital will be rescheduled whenever possible.
Approved refunds will be processed through the original payment method.

9. Privacy

Your use of this website is also governed by our Privacy Policy. By using this website, you consent to the collection and processing of information as described in the Privacy Policy.

10. Intellectual Property

All website content including text, graphics, images, logos, icons, videos, software, and design elements are the property of IMCH unless otherwise stated.

Unauthorized copying, reproduction, modification, or distribution of website content is prohibited without written permission.

11. Prohibited Activities

Users must not:

Attempt unauthorized access to hospital systems.
Upload malicious software or viruses.
Misuse appointment booking services.
Provide false or misleading information.
Use the website for unlawful purposes.
Interfere with website functionality or security.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience. IMCH does not control or endorse these websites and is not responsible for their content, services, or privacy practices.

13. Limitation of Liability

IMCH shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use this website or its services, except where liability cannot be excluded under applicable law.

14. Website Availability

We strive to keep the website available at all times. However, we do not guarantee uninterrupted access and may suspend the website temporarily for maintenance, upgrades, or technical issues.

15. Changes to Terms

IMCH reserves the right to modify these Terms & Conditions at any time. Updated terms will become effective immediately upon publication on this website.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

IMCH
Website: https://imch.com
Email: hello@imch.com
Phone: +91-6287770555

18. Acceptance

By continuing to use imch.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.